browsing posts tagged:

support

The Envato Support Team is Hiring  

by posted in News
Jan 23
2013

Hello talented Envato Community! We’re excited to announce that Envato Support is looking to add a new support team member and we want you!

Below you’ll find more information about the position along with how to apply. Please be sure to follow all of the instructions and read carefully.
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A File I Bought or Wanted to Buy Has Disappeared from the System. What Happened?  

by posted in General
Dec 3
2012

The case of the vanishing item. It happens sometimes. This Knowledgebase article will tell you why, and what you can do about it.
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Getting Support, Modifications and Upgrades  

by posted in General
Nov 26
2012

Authors on the Envato Marketplaces will sometimes provide after-purchase technical support, at their discretion. Learn more about what’s possible in this Knowledgebase post.
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How Can I Get Support For an Item that Isn’t Working Correctly?  

by posted in General
Nov 19
2012

You’ve found the perfect item on the marketplace, bought it, and downloaded it. But it’s not working the way you expected – or working at all. What can you do? Can you get help? Read on to find out!
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The Envato Support Team  

by posted in General
Nov 12
2012

Envato Support provides general customer service and assistance to all users of the Envato Marketplaces and the other Envato sites.
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Welcome Bryan to the Support Team  

by posted in Team
May 1
2012

We’re very proud to announce the addition of Bryan Fodness to the Envato Support Team! Joining us from the desert oasis that is Las Vegas, Bryan has extraordinary customer service experience that’s sure to be a jackpot for the team. (Be prepared for plenty of Vegas puns, Bryan.)
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D’Nelle Joins Support  

by posted in Team
Apr 12
2012


We’re very proud to announce the addition of D’Nelle Swagger to the Envato Support Team! She already has Envato experience under her belt as a Review Assistant and along with her roundhouse kicking skills, she’s sure to be a perfect fit in support.

She’s been kind enough to let us interview her and I hope you’re just as impressed with what D’Nelle can bring to the table as we are!

Let’s all give her a big Envato Community welcome!
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Welcome Curt Ziegler to the Envato Team!  

by posted in Team
Feb 13
2012

Starting this week, Curt Ziegler (aka Cudazi) has joined the Envato Support Team! Elite Author, WebDesign Tuts writer, aspiring pilot, and plutonium paw bearer, Curt can do just about anything as well as becoming a valuable part of the Envato staff.

Hailing from the grand state of Minnesota, Curt is sure bring a touch of Midwestern charm into his support duties. With over 10 years of experience in website development and a member of the Envato community since 2008, we know that he’ll be an extremely valuable asset and member of the team.

Let’s all give him a warm welcome!
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Want to Work for Envato? Envato Support Has Two Positions to Fill!  

by posted in News
Sep 27
2011

Hi everyone! I’m Drew and I run the support and customer service team here at Envato. Envato Support is looking to add two new team members to our awesome team!

Below you’ll find some information about each role, and information on how to apply. Please be sure to follow all instructions and read carefully.
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